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We Keep IT Green™

Exclusive Interview with Mr. Charles Liang C.E.O. and Co-Founder of Supermicro

What do your think is the most compelling reason for the Tier 1 and 2's, major corporate companies and individuals to buy your workstation and server products?    Current rumours are floating about of how Supermicro now supplies famous Tier 1 companies, such as Cray, H.P. and even possibly Intel itself.  Would you care to comment on how this has been achieved and what sort of support levels will be in place to maintain these high values, high profile customers?

We like to be open-minded and whenever we have a good product, we share with the end users.   So, the majority of the products go directly to our partners.   We have a very loyal, very big customer base with some big Tier 1 that likes to work directly with us.  Our minds are quite open though and we have to treat an old friend as good as possible and we also like to make some new friends.  But we never like to hurt any old friends.

Supermicro is synonymous in the industry as one of the leading suppliers of high-end workstations, server, chassis and numerous other add-on products for these parts.  The recent move forward with the new Tylersburg C7X58 into the multimedia market, is this a strategic gamble?   As we know there are many well established household names already dominating this market, how do you see the success of this multimedia mainboard.  Does this mean also that you as a company will be pursuing the overclockers who have the time and the money to manipulate from this technology and will we be seeing more of this type of mainboard from Supermicro?

Yes, before we always focused on the server and storage, especially the server.  Gradually we have taken on more and more workstations and even some gaming machines.  Like I mentioned earlier, the GPU optimised systems are really good for our high-end workstation, graphic simulation customers.  Even some high end gaming solutions where we start to support some customers in the industry.

There are a few high end studios that are looking for the products that you are currently looking for to provide. One studio called and asks what we had thought of the product, to which we replied we have reviewed and ran the mainboard and it worked exceedingly well. We were very surprised to see this sort of product coming out from Supermicro.  An over clockable mainboard from Supermicro, this was never heard of before; this was hello this is something new to the market. Do you see this as something else coming online for the future or do you think it will be just a one of scenario?

We saw lots of demand some time ago and I believe we are open minded to emphasize some products in this area. And to truly optimise it for over clocking and we have a plan to do something like this in the near future.

A sort of Super De Duper Machine

Yes really optimised for performance pushing capabilities.  But we had those capabilities a long time ago.  It was really more a strategic time of allocating our resources.  Currently though the GPU is our main focus for the workstation and writing applications and very soon we should have a gaming over-clocking emphasised product.

What sort of niche products do the company have that sets itself above from the other mainboard makers.

Like I previously mentioned, our strong server products:  Our 2, 2Twin Squared product provides a base for performance per watt, performance per dollar and performance per square feet.  In our graphics workstations our 4 GPU support motherboard will deliver these brand new innovations in the market and will for sure benefit the customer.   There is point which I would like to make that there are very few companies like Supermicro who have all the engineers under the one campus facility to make sure everything works together and that’s a big difference. This you won't see within the Tier 1 companies.  They do not have this luxury.  A motherboard, chassis, storage controller and graphic cards - all the engineers are talking to one other from within the one campus.  Supermicro considers itself a total solutions provider, not just a mainboard maker.

Looking briefly into market share of your products, you feature very heavily Intel based platforms and a good few AMD solutions.   What has been the company’s primary objective in pushing forward both platforms into a market that relies heavily upon informed choice and PR driven products?

Our decision is based upon the market and customer demand.  We therefore have two strong product lines from Intel and AMD and we try to utilise the technology we develop for each of those partner product lines.

We are about to see the new ratified standards of SAS2 and the next generation of SATA 6GB/s. Will the company be ready to incorporate these new standards on the mainboards of workstations and servers rapidly?

Absolutely.   We have SAS2 servers, SAS2 storage, for workstation all available right now.

I take it then this is for us today and for the readership tomorrow.

We can disclose this little bit to the market today to let them know of our pending capabilities for the forth coming advent.   Some time very soon we will have the official launch.  But we are now ready to show something.

Deviating ever so slightly from the main topic of today.   As a manufacturing company that produces without doubt some of the best workstations (okay will rephrase that - the best workstations), servers and add-on peripherals in the world.  With all this expertise to hand and the availability of parts readily off the shelf, have you as a company not thought of making a fast dollar with the vogue SSD's.  Or are Supermicro a traditionalist that sticks with standard hard discs.

Ah Ha, okay SSD's we work very closely with our partners.  Therefore we have started to ship SSD's products in our systems about 12months ago.  Now the quality has grown considerably and very stable so I would like to say that we are one of the early birds who shipped SSD technology in our systems for applications especially in our server products.

So why not make your own SSD's.  

You know we as a company do have some limited resources in certain areas, every company has limited resources.   So is the actual system architecture for the servers the workstations and the graphic application systems.  Therefore we like to completely focus on the areas that we are really good.   SSD is a marvellous technology and that’s why we have selected a partner to closely work with.   We have the expertise and one day maybe make our own specialised SSD, however we do have to watch our R & D budget.   However we do have some limited resources at some point soon for SSD's to improve the performance and lower the cost.

The company make many interesting add-ons for servers and your workstation components, how much of a timeframe and investment with R & D goes into these components such as CPU heatsinks and PSU's.  We have to bare in mind that you have reached the Gold Standard on the 80+ standards.  That is a magnificent achievement by any standards as there are not many PSU's out there that has this recognition.

It basically started 3 years ago where we were one of the first companies to push forward the high efficiency Power Supplies working very closely with our suppliers.  All our other supplies stating - "Oh its too early not many people are asking for these high efficiency PSU's.    No one is pushing for these high efficiency PSU's as aggressively for you.  So wait and maybe you will see 18 months later a high efficiency PSU's ready for you. “ I sat down with our engineers and marketing guys and said "well high efficiency PSU's is the strategy we should be ready to go with".  Back then no-one wanted to manufacture these PSU's for the industry.   Therefore this is why we started to hire our engineers to study it and how to improve and make a high efficiency PSU's.  After a few months when we started to call our  close to partners  and we said "hey we have the idea  on how to achieve this, how about we sit around the table  and work together" .  We can design some circuitry to work with you.  From there we started to work with our new high efficiency PSU.  Very soon we had an 80+ and now a 90% energy efficient PSU and 18 months ago we actually had a 93% efficient PSU and that was noted as the highest efficient PSU in the world.   After that our power supply team continued to grow.   Therefore today we have about 30 PSU engineers of huge expertise within our group.  This team has been a very sharp engineering team and are now starting to develop the next generation power supplies for our servers and workstations.    <Laughs> Ha before I tried very hard just not to make a Supermicro just a power supply technology company.  But because  our partners like to focus on power supply technology back 3 years ago that’s when we started to make our power supply technology company - Ops team.  They show great potential to grow in the future.

The current green issue is a fore to many minds how do you as a company approach and support this very complex problem as some would see it.    Green server support, you emphasize this strongly on the Supermicro Website  for lower rack power & acoustics and will either Intel or AMD have advantages in this area .

As a technology company especially its servers and workstations, we now have improved power supply efficiency, systems server architecture.  High efficiency heatsinks, high efficiency board technology components is easier for us to contribute something to the earth. And we have only one earth.   We feel very enthusiastic to help improve the green concept to the world.  So as the chairman of CSCI, Asia Pacific and other territories we have encouraged other companies to go for green as aggressive as possible. As I described earlier we have those 30 engineers focusing on the high efficiency power supplies.    And too, our high efficiency motherboards with the high systems efficiency architecture already strongly exist in these items.    We will only continue to grow and improve upon these areas.    All our engineers and sales teams enjoy the feeling of helping the earth to be more healthy through our technology commitments.   So I have to say that most of our people are very proud and continue with lots of energy to continue to work hard and gives them a good feeling.

Page 1 - Introduction
Page 2 - Interview
Page 3 - Interview (Continued)
Page 4 - Interview (Continued)
Page 5 - Interview (Continued)
Page 6 - Continued Meetings and the Factory Tour
Page 7 - Conclusions

 

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